If managing numerous budgets presents a challenge, our "Add Points at Reward" feature offers the convenience of directly funding an award within a recognition program using a company credit card. Please refer to the sections below for detailed information.
How it Works
When a user who is authorized to recognize and award points within a recognition program initiates a recognition, they will see the option to allocate points from either a credit card or a budget they have access to. To use a credit card, the user simply selects Credit Card from the dropdown menu and clicks Recognize.
The user will then be prompted to review the payment details, check the boxes to confirm their understanding of the payment terms, and finalize the credit card information. Once completed, they click Pay & Send Recognition.
How to Enable
To enable the functionality for adding points via credit card, please contact your Awardco representative. Once they have granted the necessary permission for "Add Points at Reward," follow these steps as an Awardco administrator:
- Select the “Admin” button at the bottom of the left navigation menu.
- From the left navigation menu, click “Recognition,” “Programs,” and then "Recognition Programs."
- Click on the specific program where you wish to enable "Add Points at Reward."
- Click the Points tab.
- Under Budget access, toggle Allowable Access Budgets.
- Turn on the Supplement with Credit Card option.
How to Use a Credit Card When Recognizing
Once Add Points at Reward is enabled for a recognition program, an authorized user can fund an individual recognition with a credit card.
- Start a recognition and select the recipient.
- Select the recognition program that has Add Points at Reward enabled.
- In the points or budget source dropdown, select Credit Card.
- Click Recognize.
- Review the payment details and the applicable terms.
- Select the required checkboxes to confirm that you understand the payment terms.
- Enter the credit card information.
- Click Pay & Send Recognition to complete the transaction and send the recognition.
If the Credit Card option does not appear, confirm that the recognition program has Allowable Access Budgets and Supplement with Credit Card enabled.
Important Items to Note
- This feature is only compatible with programs that have Allow Access Budgets enabled.
- While any credit card can be used to purchase points, this feature is primarily designed for company credit card usage, not personal credit cards.
- The user submitting the recognition must agree to a credit card processing fee.
- Purchased points are non-refundable. If a recognition is deleted, the corresponding points will be credited to a credit card budget, which can be used for future recognitions.
If you have any questions, please contact Awardco Admin Support.