The Social Feed has the potential to be a powerful platform engagement tool. This article will help you understand how to alter social recognition feed settings to help users filter the feed to see recognitions from the people they directly work with, save views of recognitions pertaining to specific groups, react and engage with recognitions through emojis and comments, and be informed of their peers' upcoming milestones.
Enabling the Social Feed
- Log In
- On the homepage, select the Admin button at the bottom of the left navigation menu.
- From the left navigation menu, click “Recognition” and then "Feed."
- You will be taken to the General page under the Settings column. Click on Feed. Here you can turn Social Recognition On or Off. Your social feed will now reflect these changes for all of your users.
Social Feed Settings
Limited Feed View
Toggle this setting "On" to automatically filter and limit each user's individual feed based on metadata values they share with others in the organization. For example, if you filter the feed by department users will only be able to view recognitions given to users in their same department. Selected the desired metadata limited feed view filter from the drop down menu.
Additional User Context
Toggling this setting "On" adds a metadata identifier under the name of each user on the feed. For example, the department or location each individual is in. Select the desired metadata additional user context filter from the drop down menu.
Feed Filtering
Determine what types of filters individuals are allowed to use on the feed. From the image below we see the only available feed filter is "Tags".
Click "Edit Standard Fields" to add filters. Anything selected will be available as filters on an individual level in the feed. Select "Edit Metadata Fields" to add metadata as filters. Up to five values can be selected. Click "Save" once finished.
Available Feed Saved Views
Define the saved views users have by default. Check the following saved options you wish to have available for users to select:
- Peers - Displays recognitions including those with the same manager as the user.
- Direct Reports - Displays recognitions including the user's direct reports only.
- All Reports - Displays recognitions including any reports below them in hierarchy.
- Allow Custom Saved Views - Give individuals permission to save custom filter sets or saved view of the feed.
Feed Engagement
Check the following types of feed engagement items users have access to:
- Reactions - Allows users to react to recognitions with emoticons.
- Comments - Allows users to leave comments on recognitions.
- Enable Delete - Allows users to delete recognitions they have given.
- Print Template - Allows users the ability to generate a recognition in a printable format. Selecting "Edit Template" gives you a view into how the recognition would appear should the employee choose to print it. If you don't have HTML knowledge get in touch with your Awardco point-of-contact to edit this setting. Also, view available templates Awardco can provide you with in this support article.
Upcoming Milestones Widget
Toggle this feature "On" if you'd like the Upcoming Milestones widget to appear on the social feed.
After enabling it here, add the widget in the Homepage Editor. If you'd like users to only see upcoming milestones for employees who share specific metadata values with them, choose that metadata field from the dropdown menu.
Use the checkboxes to choose which milestone types appear in the widget. Available options include Birthdays, New Hires, Service Anniversaries, and MemoryBooks.
For service anniversaries, choose which years appear in the widget:
Show every year
Major milestones only (1, 3, 5, and every 5 years after)
Custom years selected by your team
The widget uses processed user file data for birthdays, new hires, and service anniversaries. These milestone types no longer depend on active birthday, onboarding, or service award automated rules to appear in the widget.
Important Note: If a service anniversary has an attached MemoryBook, the widget shows the service milestone label, such as "15 Year Anniversary," instead of the MemoryBook title. If a user has opted out of MemoryBooks, that event will still appear as a regular service anniversary.
One-time MemoryBooks still rely on MemoryBook settings and can appear if they are public, or if they are private and marked to show in the widget. Use the checkbox under the MemoryBooks options to decide whether private MemoryBook events can still appear in the widget.
Note: if a service anniversary event is tied to a MemoryBook, the MemoryBooks option must also be enabled for that event to appear in the widget.
New hires only appear in the widget on their hire date. If a new hire is included in the user file before that date, they will queue in advance and appear on the correct day.
Birthdays, new hires, and service anniversaries can appear in the widget unless the user's recognition settings exclude them. For birthdays, users can also control birthday visibility through their birthday celebration setting. Hiding a birth date or hire date on a profile does not remove that milestone from the widget on its own.
"My Recognitions" Classic View
Toggle this feature "On" if you'd like all users to see a tab on the homepage labeled "My Recognitions" that only displays recognitions that pertain to each individual. We recommend leaving this off for a more engaging social feed experience.
Pinned Recognitions
Toggling this option "On" adds a widget that highlights selected recognitions in a carousel at the top of the feed. Only recognitions manually pinned by authorized individuals will appear. Additionally, you can configure the following:
- Widget Title: The title displayed for the pinned recognitions carousel.
- Default Pin Duration: The default length of time a recognition will remain pinned.
- Order Pins By: Choose whether to order pinned recognitions by their pinned date or randomly.
- Who can pin recognitions: This setting is configured in the Roles and Permissions tool
Once a recognition is pinned, authorized users can adjust its pinned duration and visibility by specifying metadata.
While the pinned recognition carousel can hold up to 2500 items, its value decreases as the volume increases, requiring users to wait for rotation or click through numerous pins.
The table below (within the admin portal) allows admins to unpin all pinned recognitions or change the duration and/or visibility settings of individual pinned recognitions.
If you have any questions, please contact Awardco Admin Support.