This article details the process of redeeming eGift cards.
- Locating and Redeeming eGift Card options
- Accessing your Claim Code or Activation Link
- Redeeming Local eGift Cards
- Redeeming Uber Credits
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Need further help?
Locating and Redeeming eGift Card Options
Begin by signing in to your organization's Awardco website to access the homepage. Select the Spend Points tab at the top of the screen. You'll be brought to the Spend Points landing page showing all spending options available to you. If eGift cards are in your purchasing power, select eGift cards at the top of the screen.
Please note, the eGift Cards option might not be available for your organization. If you do not see eGift Cards listed, you will not be able to use points to redeem an eGift Card.
After selecting eGift Cards you will be brought to the eGift Cards landing page where you can select your desired gift card(s). The first section will display a balance of how many points in your wallet you're able to spend on eGift cards. Scrolling down will display all available cards. Narrow down your search by typing in keywords in the search bar to the left. Toggle the switch below to display items you can afford, and apply any filter category to find exactly what you're looking for.
Some of the eGift Card options listed in these sample images may not be available for redemption in your company. All gift cards are subject to availability and tax based on location.
Selecting the desired eGift Card will bring you into the card redemption screen. Here, you will input your desired eGift Card value. Some eGift Cards have preset limits, others have custom quantity fields. Once you have chosen a preset amount or entered the desired card value, the blue points indicator (shown just above the card value) will display the point amount required to redeem the eGift Card. Press "Place Order" once you are ready to continue.
Pressing "Place Order" will automatically pop up a box prompting you to enter your email address. Enter your email address and press "OK". Please note, as your eGift Card will be sent digitally, be sure to double check your email address to make sure the eGift Card will be sent to the correct place.
You will get a message confirming your order and indicating that your gift cards are on their way to your email! Follow the instructions you receive in your email to enable and begin using your card.
Accessing your Claim Code or Activation Link
If you have not received your eGift Card email, first check your spam or junk folder. You can also retrieve the card information from your Awardco account:
Sign in to your Awardco account.
Select your profile icon in the top-right corner.
Select Orders.
Find the eGift Card order.
Check whether a claim code or activation link is available.
For Amazon eGift Cards, select Show Claim Code.
For other eGift Cards, select Activation Link, then follow the retailer's instructions.
If you need a security code, find it in the first activation link in your email, directly below the card image and the card's total value.
Redeeming Local eGift Cards
The process of redeeming a local eGift card is very similar to the process above. Select the gift card you'd like to redeem and the amount, add to cart, fill out your address and phone number, and place the order. Depending on the vendor, you'll either receive an eGift card or physical gift card. The eGift card will be sent to your email on file typically within one business day; if you are receiving a physical gift card you will be notified via email. Both notifications will come from the email address: Vendors@awardco.com.
Redeeming Uber Credits
If Uber has a presence in your country, you'll be able to redeem points on Uber or Uber Eats. After placing your order, your voucher will be emailed to you from the email address: Vendors@awardco.com. Typically our order fulfillment team will have vouchers sent within a business day. These vouchers do not expire and a voucher can only be returned if it hasn't been used. No additional fees will be incurred for this redemption.
Need further help?
If you need help with your order, contact Awardco Support.
Before contacting Support:
Check your email's spam or junk folder.
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Find your order number:
Sign in to your Awardco account.
Select your profile icon in the top-right corner.
Select Orders.
Find the item you redeemed.
Find the order number in the top-right corner of the order.
Include your order number in your Support request, along with a description of the issue.
Providing your order number can help Awardco resolve your request more quickly.
If you have any questions, please contact our Awardco Support Team.