Taking surveys is a simple yet impactful way to share your thoughts and insights. In this guide, we'll walk you through the seamless process of participating in surveys on your company’s platform. From locating your active surveys to answering various question types, we'll ensure you have a smooth experience while contributing to valuable organizational feedback.
Note: Surveys may not be available on your platform. Check with your internal platform point of contact to see if taking a survey is available to you.
Locating and Starting a Survey
Accessing your surveys is easy and can be done in just a few clicks:
-
Navigate to the Menu: On the homepage, select Engagement and then Surveys from the left navigation menu.
-
View Your Surveys: This page will display all active surveys you are eligible to take.
Begin or resume: Click "Start" next to a survey name to begin. If you previously started the survey, click "Resume" to continue where you left off.
Answering Questions
The survey will present you with different question formats to capture your insights, including:
- Single-Select & Multi-Select
- Short & Long Answer
- User Selection
- Scale Selection
While it's encouraged to answer all questions to provide the most complete feedback, all questions are optional.
- For any question, you can simply click Skip to move to the next one.
- If you select an answer for a single-select question but decide you want to skip it, you can click the selected answer again to unselect it before moving on.
Saving and Resuming Survey Progress
You don’t have to complete a survey in one sitting. Your progress is saved as you answer questions, so you can leave and return later. When you return to the survey, select Resume to continue where you left off.
For text responses, your progress saves after you pause typing. Other responses save when you select an answer.
Saved progress is not submitted automatically. Your responses are submitted only when you submit the survey. Until then, they will not appear in the survey results.
This saved-progress behavior applies to both Simple Surveys and Engage Surveys.
Anonymous survey note: For anonymous surveys, progress is saved only in your browser. Clearing your cache or cookies, closing the browser, or logging out may clear your saved progress. A notice will explain this when you begin an anonymous survey.
You may still receive a survey reminder if you have started a survey but have not submitted it. Saved progress does not count as a submitted response.
Earning Rewards (Recognition Platforms Only)
Depending on your organization's configuration and whether your platform includes recognition features, you may be awarded points upon completion. Please note that on platforms used exclusively for engagement and surveys, points are typically not awarded for survey completion.
If you have any questions, please contact our Awardco Support Team.