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  1. Awardco Help Center
  2. Support, Resources & Change Management

Support, Resources & Change Management

Where to get help, troubleshoot issues, and access rollout and change-management resources.

Order Management

  • I Placed an Order; Where is My Item?
  • Canceling or Returning an Amazon Order
  • Where Is My Card Activation Link?
  • Tracking an Order that Never Arrived
  • Redeeming Priceline Hotels (Legacy)
  • Changing the Address on an Order
See all 13 articles

Contacting Awardco Support

  • Technical CSM Team

Admin Information & Toolkits

  • Moving to the New Awardco Help Center
  • Awardco 2.0 Setup: Post-Migration Checklist
  • Post-Implementation Toolbox
  • Awardco Resource Center for Admins
  • Are You Taking Over as an Awardco Admin? (Legacy)
  • How to Migrate to Awardco 2.0
See all 21 articles

Troubleshooting & FAQs

  • How do I Contact the Awardco Support Team?
  • Awardco Support FAQs
  • Allowlisting Awardco Support, Emails, and Redemptions
  • Awardco Engage Admin FAQs
  • Addressing Employee Order Issues
  • Troubleshooting User Login Issues as an Admin
See all 10 articles
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Resources

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  • Community

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